Help Center

A: Thank you for ordering at Sports Nutrition! If you have not received your order confirmation email, there are a few steps you can take to resolve the issue. Firstly, it is important to check your spam or junk mail folder, as sometimes confirmation emails can be mistakenly filtered by your email provider. Generally, you will receive the order confirmation once your package has been dispatched, which typically occurs on the same day you placed your order. If you still cannot locate the email after checking all folders and waiting for a reasonable period, please don't hesitate to contact our customer service team. We are here to assist you and ensure that you have all the information regarding your purchase.

A: At Sports Nutrition, we prioritise the swift processing and preparation of all orders to ensure that our customers receive their products as quickly as possible. As a result, once an order is placed, it is immediately prepared and changes cannot be made. However, if you need to cancel your order, please contact us here at sales@sportsnutritionltd.co.uk. Once the cancellation is processed successfully, we will issue a refund within 5 working days. We appreciate your understanding and strive to provide the best service to meet your nutritional needs efficiently.

A: Ordering from Sports Nutrition couldn’t be easier! Place your order before 3pm on a working day, and we’ll prepare and send it out as soon as possible. We are proud to offer delivery services to both the United Kingdom and Northern Ireland. Simply visit our website, select the products you need, and proceed to checkout. Our streamlined process ensures that your order is handled promptly and delivered efficiently, so you can focus on your fitness and nutrition goals without any hassle.

A: We understand how frustrating it can be when the specific product, flavour, or variation you're looking for is out of stock at Sports Nutrition. To make this process easier for you, we offer a handy "Notify Me" button on our product pages. Simply click this button and sign up with your email to receive an alert as soon as the item is back in stock. This way, you won't miss out on your favourite supplements or health products. If you have any further questions or need assistance, feel free to reach out to our customer service team. We're here to help you maintain your nutritional regimen without interruption.